Using People Sources - S1.E3

How can you gather information on something that has no written record? Sally Ann is trying to interview Mrs. Dockstedder for a report on working mothers' provlems. What follows is a shambles that only adds to Mrs. Dockstedder's troubles. Thus Sally Ann must set an appointment with Mrs. Dockstedder, ask permission to use a tape recorder for the interview, and most of all, ask specific questions.