Mister Rogers arrives with a large display board showing pictures of several of his Neighborhood friends. After talking briefly about friendship, he shows the picture in the center which is of Buzz Wagner, a shoe salesman.

Paying a visit to Mr. Wagner's shoe store, Mister Rogers wants to buy a new pair of shoes. After Mister Rogers spends a few minutes looking at all of the different kinds of shoes on display, Mr. Wagner approaches him to offer his assistance. Sizing up Mister Rogers' feet, Mr. Wagner is not able to find the proper size in the style of shoe Mister Rogers wants. Following Mr. Wagner to the store room, Mister Rogers is able to find a different pair which fits much better.

Back at the house, Mister Rogers talks about disappointment and how a person may not always get what they want.