Set on New Year's Eve 2019, Laura lives in Chicago and has a twentysomething son, Linda is a vicar and Gavin is running for election as a Conservative MP. The old staff of the centre prepare to reunite again for their usual end-of-year celebrations. The audience are taken back to the early weeks of the centre's existence in December 1989 and January 1990, when the staff are snowed in. As a result, they are forced to spend Christmas and New Year in the centre with limited food and heating.