When two victims of an armed robbery are brought in, the All Saints team are pushed to the limit. Already two nurses down, it's all hands on deck. Mike, Charlotte and Gabrielle deal with Rohan, a store owner who has been shot twice during the hold-up. When his condition spirals out of control, Charlotte and Mike debate how to best keep him alive.

Meanwhile, the other hold-up victim is medically fine but his mind keeps replaying the hold-up. Steve and Dan assume he's just suffering from shock. But when the real story comes out it catches both of them by surprise and makes Dan reassess how he's dealing with Erica's disappearance.

A woman brings in her twenty-five year old son. He's suffering from cellulitis. He also has a mental age of four, caused by a motor vehicle accident twenty years ago. Due to the lack of nurses, Von offers to help Bart for the day. Von quickly takes in the situation — while the cellulitis isn't serious it's clear the mother isn't coping. But can Von provide the extra support the mother needs before she chooses a more drastic solution?

Jack, feeling gun-shy after the internal investigation last week, opts to take Triage. Frank is on to him immediately. Jack's lost his nerve.

Amy comes in to finalise her resignation, giving Frank the opportunity to restore his relationship with his niece.